Author: Pavan

    Test (Table) Auto Number Short Description User (reference to sys_user) Incident (reference to incident) After Creating a record in test table, Incident…

Users – sys_user Roles – sys_user_role Group – sys_user_group Contains Roles – sys_user_role_contains UserRole mapping – sys_user_has_role GroupMember – sys_user_grmember Application menu – sys_app_application…

It allows the system administer to define a field on extended table differently from those field on parent table without affecting the parent table…

Glide Ajax for Date and Time   function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue == ”) { return; } var…

addJoinQuery(string Join Table,object primary field,object join table field): adds filter to return a record based on relationship in related table ex . I have…

Users are categorized by role in service now.  End User: Who don’t have any role Who can generally access the “Self Service application Menu”….

CLIENT SCRIPT 1. G-FORM:GlideForm.js is the Javascript class used to customize forms. g_form.getValue(‘short_description’) g_form.setValue(‘short_description’, “”) g_form.addOption(‘priority’, ‘2.5’, ‘2.5 – Moderately High’, 3) g_form.getTableName() g_form.addErrorMessage(‘This is an error’) g_form.addInfoMessage(‘The…

INCIDENT: An incident is an unexpected interruption to any service. In ITSM, if user is facing any unexpected interrution, he should raise an incident…

Importing data in ServiceNow For the client onboarding process when we need to add the data from external source into Service now , following…

Update Sets 1. Update sets are used to capture the configuration data of a table. Update sets can be used to migrate the configuration…