var t=new GlideRecord(“problem”);
t.initialize();
t.short_description=”this is from ui action”;
t.description=”this is from ui action”;
var p=t.insert();
gs.addInfoMessage(“sys_id”+p);
var g=new GlideRecord(“problem”);
g.addQuery(“sys_id”,p);
g.query();
gs.addInfoMessage(g.number);
If we run the above script, we will be getting sys id in add info message but problem number not.
var t=new GlideRecord(“problem”);
t.initialize();
t.short_description=”this is from ui action”;
t.description=”this is from ui action”;
var p=t.insert();
gs.addInfoMessage(“sys_id”+p);
t.addQuery(“sys_id”,p);
t.query();
gs.addInfoMessage(t.number);
If we run the above script, we will be getting sys id in add info message and problem number also.
var t=new GlideRecord(“problem”);
t.initialize();
t.short_description=”this is from ui action”;
t.description=”this is from ui action”;
var p=t.insert();
gs.addInfoMessage(“sys_id”+p);
var g=new GlideRecord(“problem”);
g.addQuery(“sys_id”,p);
g.query();
if(g.next()){
gs.addInfoMessage(g.number);
}
If we run the above script, we will be getting sys id in add info message and problem number also.
